FAQ - Parcel Info

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1. Is weight information for each parcel provided?



2. Where can i get my parcel image?

You need to call our customer service to assist further.


3. How to declare a parcel value?

Parcel value is determine by the price of goods with invoice


4. Is it recommended to send fragile products?

We suggest you avoid sending fragile items because our compensation policy is not cover fragile products.

If the fragile items broken in the process of delivery, it will not cover under our compensation policy.